Topics include: First impressions; Shy - Why?; New school blues; Accepting differences such as dialects, accents and appearance; Supporting a positive work ethic; Examining reasons for bad behaviour; Attitudes to mature students and supply teachers; Choosing new teachers?; Empathy with new students; Can I sit here?; Making friends; Portraying the school in a positive light; Welcoming parents, the public and job applicants to school.