LESSONS

• 1 WHY TALK? A look at why verbal communication is important.
• 3 BODY LANGUAGE Using the body to communicate, and how to avoid giving the wrong impression.
• 5 INSTRUCTIONS An exercise on how to give clear instructions.
• 7 NOW YOU'RE TALKING! Students learn how to speak in public.
• 9 HOW TO COMPLAIN A look at effective ways of complaining.
• 11 TAKE IT BACK! Returning faulty goods.
• 13 LISTEN TO ME A look at basic listening skills.
• 15 CAN YOU HEAR ME? Exploring situations where listening is important.
• 17 A GOOD ARGUMENT Students look at how argument works.
• 19 LAY OFF! Dealing with potential argument situations.
• 21 THE PERSUADERS A look at the skills of persuasion.
• 23 ACCENTS AND DIALECTS A look at the differences between accent and
• dialect and how they can hinder communication.
• 25 NEWS AT TEN How to present information clearly.
• 27 CAMERA! READY! ACTION! Students are given the chance to video their presentation work.
• 29 TAKE CARE A roleplay about bullying, and strategies to cope.
• 31 TIME TO RHYME Reading poetry aloud.
• 33 READING ALOUD Reading aloud.
• 35 DIALLING OUT Using the telephone/effective communication.
• 37 A SERIOUS CALL Using the telephone in difficult situations .
• 39 GIVE US A JOB! A look at basic interview techniques.
• 41 THE INTERVIEW Putting interview skills into practice.
• 43 LADIES AND GENTLEMEN Preparation for giving a talk.
• 45 A CLEAR VIEW Class debate.
• 47 THE STRANGER Using a picture as a stimulus for a talk.
• 49 AT WORK Using the telephone for work experience.
• 51 GOOD MORNING Work experience; the interview.
• 53 YES BOSS! Work experience; planning an oral report.
• 55 IT'S MY LIFE Work experience; giving an oral report.
• 57 NEGOTIATE A look at the art of compromise.