I'm very happy with the produce. However, when I had a problem with downloading the pages and rang the contact phone number, the lady I spoke to was obviously out of her depth, rude and treated me as if I was a complete idiot - not a happy experience. ** [Response from Chalkface: I am really sorry you had a bad experience, and I take personal responsibility for not having ensured our telephone staff had adequate training. It is too late to fix your bad experience, but I will talk directly to the staff involved and ensure they get what they need to give future callers with this problem a better response than you got. Ian Grove-Stephensen, MD.]

The cartoons give added interest without distracting the pupils from the work to be done.

This pack has allowed me to explain difficult areas far more clearly. Thanks.

A superb and very user friendly pack which I have found most useful for my pupils as well as myself!